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Published: 2012/05/16

String Cheese Incident Mobilizes Fans to Beat Ticketmaster Service Charges

String Cheese Incident took a stand against Ticketmaster yesterday when over 50 fans and friends of the band brought $20,000 in cash to the Greek Theater in Los Angeles, CA in an effort to battle the ticket company’s notorious service charges.

According to an article in today’s New York Times, String Cheese advanced fans the money to purchase eight tickets each to their show at the Greek Theater in July. Once the tickets were acquired, the band then posted them for sale on their own website free of the hefty Ticketmaster service fees.

This move comes as part of a long running battle String Cheese has been involved in with Ticketmaster. In 2003, the band successfully challenged Ticketmaster for the right to sell up to 50% of the tickets to their directly to their fans (to learn more about this, read the excerpt from the book Ticket Masters, posted on Relix.com). This decision finally led to a statement recently posted to their website indicating that they would be offering tickets to their upcoming summer tour free of service charges.

The second idea we are going to roll out this summer is one that we have actually been working on for a very long time. Way back in the summer of 2003, the band filed a lawsuit in Federal Court against Ticketmaster. The basic gist of the lawsuit was that the band wanted to maintain the ability to sell a large amount of tickets directly to the fans with the intention of keeping the service charge as reasonable as possible. Some very pointed discussions took place, the issue was resolved and the band continued selling tickets as they had always done. Fast forward to today and pay attention…..this is the exciting part….The String Cheese Incident is proud to announce that we have figured out a way to finally achieve the ultimate goal with this whole ticketing exercise…. The Summer Tour of 2012 will be SERVICE CHARGE FREE. That’s right…..if you order tix thru the band’s website there will be no service charge add-ons aside from shipping (which is out of our hands)….the ticket price that is listed is the price that you will pay. The band is going to cover the credit card fee….the band is going to cover the cost to take the orders and fulfill the tickets…..the cost of a $49.95 ticket to Red Rocks will cost you $49.95……the cost of a $49.95 ticket to the Greek will cost you $49.95…..a $239 ticket to Horning’s will be $49.95…just kidding, it will actually be $239….that’s it….super simple. We’ve got a big batch of tix to sell but the supply is not limitless….get ‘em while you can…..

Comments

There are 23 comments associated with this post

Jeff May 16, 2012, 11:18:44

Come one man, this is an effort they are undertaking to help their fans with money coming out of their own pocket. I hope you don’t get bit by the gifthorse. Keep on rocking in the free world SCI!

Wkapaighi36 May 16, 2012, 11:09:35

Maybe these guys should refocus on playing music

Jordan May 16, 2012, 11:50:25

awesome job SCI they are VERY focused on music if you saw last tour!!!

Oak May 17, 2012, 09:01:21

Fugazi ! Screw TM

OneTwo May 17, 2012, 09:18:53

If only Pearl Jam had this set of balls

street runner42 May 17, 2012, 09:38:35

My friend dragged me to these clowns concert in Nashville. Kept saying they were the best band ever. They sucked and I would never pay money to see them.

nice try but May 17, 2012, 09:44:20

Pearl Jam tried this back in the 90’s and no other act was with them. They played shows outside of ticket-master venues for years and it didn’t matter in the long run, even after cancelling their 94 tour when they where the biggest band on the planet. They even took it to the justice department who ended ruling in favor of ticketmaster.

theeye May 17, 2012, 09:46:52

TM only wants more and more for you to buy a ticket to anything. But EYE say,what goes around , comes around. Tech advances soon will make TM obsolete. Cell phones are so advanced now that Event goers can by-pass them. Think about it and about the possibilities. All bands should accept payment by cell and then bands or performer gives pass code number to purchaser, who then, punches keypads at venue, which allows entry. Live on – FREEDOM.

Renee B May 17, 2012, 09:47:18

I don’t know this band but I applaud their efforts. Someone needs to take down Ticketmaster. I hope SCI succeeds where PJ could not. I am sick and tired of paying RIDICULOUSLY expensive fees to see a band. $60 a ticket and then another 15 to 20 on top of that just for “fees” is crazy. I don’t even know how anyone can afford to see a show anymore. I tend to only go to shows now if I can buy the tickets at the Box office.

Whitney May 17, 2012, 09:56:03

What does Ticketmaster care? They still got their money.

bb May 17, 2012, 10:00:13

no, they didn’t, at the box office you don’t have to pay the fees..

ANdy May 17, 2012, 10:32:00

$49 to see a jug band? These guys should thank the lord that someone once rolled up and lit the mighty weed. Without it, the world would never know. Ticketmaster’s service fees support the jobs that have to sit their all day and wait for calls to come in – even for the shows no one buys. String Cheese is obviously against American jobs!!!!

josh May 17, 2012, 10:37:42

I understand why they’re doing it but folks need to understand yes the fee could be a little less but Ticketmaster has to make money too. If bands really wanted to help maybe they shouldnt charge 60+ bucks for a ticket to see them.

frank May 17, 2012, 10:41:54

Obviously ANdy is a stooge for Ticketmaster, and uses the ploy of “saving American Jobs” to switch focus from TM outrageous fees to saving jobs. The people who work for TM are probably paid $10.00 a day or below minimum wage, and TM makes Enormous profits from basically, “bottom feeding” and making money from someone else’s sweat. Patriotism is the last refuge of scoundrels!!! (Samuel Johnson)

Mark May 17, 2012, 10:42:57

So does the Greek Theater allow them to play for free and keep all the money? All kidding aside. How much of a cut does the Greek get from a concert…..Does anyone know?

Mark May 17, 2012, 10:42:58

So does the Greek Theater allow them to play for free and keep all the money? All kidding aside. How much of a cut does the Greek get from a concert…..Does anyone know?

Elizabeth May 17, 2012, 11:14:35

I hadn’t heard of this band before reading this article so good for them for fighting the ugly giant that is TM!!

Andy May 17, 2012, 12:04:21

Ticketmaster has all US based representatives – they don’t offshore. They pay commensurate wage for a US based call center and provide benefits, paid time off and the ability to work from home. When Frankfurter can provide similar or better jobs, he will have the credibility to disparage Ticketmaster. Let’s see you do it better, Frank!

john May 17, 2012, 13:18:27

If they’re really against ticket companies I think the way to go is to play for free. Maybe the can put a jar as you exit and people can pay what they think the value of the concert was. You can’t expect people to work for nothing…..Even ticketmaster. As for them being a giant, squelch that. We all know that printing tickets and coordinating the seating arrangement costs nothing, right? We also know that printing a valid ticket that someone else can’t create as a fake to get in is worth nothing. It sounds more like the band is being a little greedy and expects everything for nothing.

john May 17, 2012, 13:18:28

If they’re really against ticket companies I think the way to go is to play for free. Maybe the can put a jar as you exit and people can pay what they think the value of the concert was. You can’t expect people to work for nothing…..Even ticketmaster. As for them being a giant, squelch that. We all know that printing tickets and coordinating the seating arrangement costs nothing, right? We also know that printing a valid ticket that someone else can’t create as a fake to get in is worth nothing. It sounds more like the band is being a little greedy and expects everything for nothing.

Josh May 17, 2012, 13:59:31

The thing about Ticketmaster is they basically have monopoly power when it comes to bands being able to find venues. You either get in bed with the beast, or you have a crappy tour. TM SUCKS. I hate dealing with them, and avoid it whenever possible. It’s not just the service fees. Their purchasing website is just utter garbage. It is slow, doesn’t allow you to buy multiple days at a time for a given set of shows (think Phish fri-sat-sun in San Fran this year), and then for their horrible service, they stick it right in you with an inflated service fee. You have to pay them to treat you like dirt. There are better ticketing companies (Baseline comes to mind) but in order for a band to tour, and thus make money this day and age, they have to deal with Ticketmaster. And that means as fans, so do we. That is why I wish SCI hadn’t settled their anti-trust suit and instead had taken it all the way. Andy with his BS has to be a paid rep. Ticketmaster actively discourages competition.

James Cannon May 17, 2012, 14:02:06

Ya John, buying tickets and eating the service costs is the height of geed. Surprised you can type in between eating spoon fulls of paste.

Josh May 17, 2012, 14:26:34

BTW Andy, nobody needs to be providing even a single job in order to call into question anything TM does. Whether or not they provide jobs has nothing to do with the validity of their claims, or lack thereof. They could be homeless and claim “Ticketmaster does X, Y and Z,” and the truth of X Y and Z have nothing to do with that person’s homelessness. Nice try at redirecting attention with your stupid fallacy though. Ticketmaster sucks, provides piss poor service, and charges out the ass for it. If you are a paid rep, f—k off. If you aren’t, have fun parting with your money and getting nothing in return.

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