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Published: 2012/05/17

The String Cheese Incident vs.Ticketmaster: A Book Excerpt

As we noted yesterday, the String Cheese Incident recently announced that they would be selling service fee free tickets to shows on their upcoming summer tour. An article in the New York Times reported that the group was able to accomplish this by advancing money to fans who purchased tickets without service charges at box offices and then handed them over them to SCI for resale. The group first contemplated such a plan nearly a decade ago after Ticketmaster announced it would limit the number of seats that the group could sell through its own ticketing service. The conflict led to a lawsuit that the String Cheese Incident filed against Ticketmaster in 2003 that ultimately resulted in an out of court settlement in the group’s favor.

The book Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped by Dean Budnick and Josh Baron, devotes an entire chapter to this event. An excerpt from that chapter, entitled “A Quiet Victory” has just been posted to A new expanded paperback edition of Ticket Masters has just been published. To learn more, visit


There are 3 comments associated with this post

Russ May 17, 2012, 18:22:37

Of course the practice still goes on. How nice it would be to bring back the old GD mail order method and due away with Ticket Bstrds and all the agencies. One might be able to get a Phish tix then too.

Okie Head May 17, 2012, 19:11:16

I was able to score 4 tickets for 2 nights at Red Rocks for $50.00 each. Thank you SCI! Other bands should take notice (Phish)..The GD mail order is still going strong at

Dude May 18, 2012, 12:26:32

Ha! Coran Capshaw and Phish…few tickets for phans and goon squads wandering the parking lots assaulting phans.

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